Learning and Development Specialist

PURPOSE/OVERVIEW:

This position will implement a learning and development program for denominational staff, focusing on improving skills, knowledge, and overall professional development. It will also oversee the Performance Review System and collaborate with the Human Resources Directors to execute the Diversity, Equity, Inclusion, and Belonging (DEIB) strategy for denominational staff.

This position offers a flexible work schedule, an attractive benefits package (including retirement fund contribution), and three weeks of vacation that can be banked up to six weeks. Compensation: $64,413/year USD or $67,043/year CAD

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

1. Implement a full-cycle employee training program to enhance employee experience.
2. Foster a culture of continued learning and development for all staff that includes the CRCNA DEIB strategic plan.
3. Centralize DEIB and Learning & Development initiatives for all staff within the agencies of the CRCNA. Help develop informational and educational communications to staff.
4. Research, develop, recommend, and implement creative strategies to foster the organization’s diversity and inclusion goals.
5. Support the onboarding experience by providing high-quality training solutions ensuring that each country-specific legislative training is administered.
6. Partner with managers/leaders to conduct regular needs assessments of learning and development priorities. Build reasonable training plans and support the implementation of these plans.
7. Coordinates outside learning and development program activities including scheduling, event logistics, and vendor relations.
8. Maintain and leverage the online Learning Management System (LMS) with up-to-date learning modules that meet the needs of the organization as a whole as well as department/ministry-specific training.
9. Regularly assess and evaluate learning and development programs to ensure they are meeting the learning goals and objectives identified.
10. Facilitate and Lead Training to individuals, managers, and teams on understanding and utilizing the Predictive Index tool for enhancing the employee/supervisor relationships and team dynamics.
11. Provide recommendations for policies and procedures ensuring they support DEIB objectives.
12. Manage the ongoing performance management process ensuring managers are informed, trained, and coached on all aspects of the performance management cycle.
13. Maintain and implement performance management processes, including goal setting, systems administration, training, communications, etc.
14. In collaboration with the HR Directors, contribute to the development and implementation of a succession planning process for organizational growth and stability.
15. Comply with all organizational reporting requirements surrounding diversity, equity, and inclusion, as directed.
16. Other duties as assigned by the Director of Human Resources.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and/or ability required.

1. Proficient computer skills; preferably Google Suite, MS Word, Excel and PowerPoint.
2. Experience with LMS, Performance Management Systems, and The Predictive Index preferred.
3. Demonstrated ability to write coherent documentation for both technical personnel and users.
4. Demonstrated experience in the area of training and development.
5. Demonstrated experience in the area of DEIB training, practices, and trends.
6. Excellent oral and written communication skills.
7. Good problem-solving skills.
8. Ability to support the mission, vision, and values of the CRCNA.

EDUCATION AND EXPERIENCE

1. Bachelor’s degree required.
2. Demonstrated experience in Human Resources or workforce management and training, preferably with a focus on diversity, equity, and inclusion.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The majority of the work takes place in the offices of the Christian Reformed Church denominational building.
• Occasionally offsite work is required. May require some travel.