We are seeking a Learning & Development Intern to join our team and play a critical role in delivering high-quality learning experiences across the organization. This position will provide hands-on exposure to the full spectrum of learning operations: from program logistics and learner support to content development and stakeholder engagement. You will help manage critical delivery tasks, while contributing to program measurement, reporting, and continuous improvement. In addition, you’ll have opportunities to work with our Learning Management System (Workday Learning), troubleshoot participant access issues, and assist in creating and curating learning resources. This role is ideal for someone who is detail-oriented, collaborative, and eager to learn about enterprise learning strategies and practices.
- Geographic Scope: North America
- Number of colleagues directly reporting to this job: 0
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Program Operations:
- Coordinate logistics, communications, scheduling, enrollment, and delivery for learning programs.
- Maintain accurate records and ensure timely updates across stakeholders and systems.
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Learner Experience:
- Support a seamless, high-quality participant journey from invitation through completion.
- Manage participant communications throughout learning journeys.
- Respond to learner inquiries and provide exceptional customer service.
- Troubleshoot participant access issues within Workday Learning and ensure smooth technical delivery.
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Continuous Improvement:
- Gather feedback from learners and stakeholders, make recommendations on program improvements, based on feedback.
- Assist in assessing outcomes and recommending enhancements to programs.
- Track participation, completion, satisfaction, and impact metrics.
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Content Development & Curation
- Assist in creating or refreshing learning materials, job aids, and digital resources.
- Curate learning resources aligned with organizational needs.
- Based on interest/ desire, deliver or facilitate training for internal audiences.
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Stakeholder Engagement
- Collaborate with facilitators, subject matter experts, and program sponsors.
- Support communication plans for program launches and updates.
What We Value
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Knowledge & Skills:
- Strong organizational and time management skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite; familiarity with learning platforms is a plus.
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Abilities:
- Ability to manage multiple priorities and meet deadlines.
- Analytical mindset for tracking and interpreting data.
- Adaptability to work in a dynamic environment.
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Behaviors:
- Collaborative and team-oriented approach.
- Curiosity and willingness to learn.
- Commitment to delivering high-quality experiences for learners
What We Want From You
- Located in the Fox Valley of WIsconsin
- Actively pursuing a Bachelor’s Degree in HR or Psychology
- Regular attendance.
- Frequent interaction with others – strong ability to communicate.
- Ability to sit up to 90% of time.
- Ability to communicate up to 100% of time.
- Ability to move from one place to another up to 60% of time.
- Ability to work on a computer 100% of time.
- Ability to travel domestically/internationally/globally 5-10% of time.
Office environment.