Customer Service Technician
The right candidate will be responsible for
Essential Duties and Responsibilities
- Receive written work orders for repairs to homes and/or verbal instructions from supervisor
- May make initial contact with homeowners and schedule inspection appointments
- Make necessary repairs to homes, including carpentry work, drywall, texture repair and painting
- Minor electrical, plumbing and heating/AC repair work from time to time
- Schedule and manage subcontractors to make repairs only when job is more difficult or complicated than normal
- Develop and maintain good rapport with contractors and ensure quality work
- Deal with the customer on a daily basis to assure that the customer’s concerns are addressed in a timely and professional manner